Program Description:
This training program is designed to enhance the knowledge and skills of Supervisors, Directors, and Team Leaders in key leadership areas, with a focus on effective communication, empathy, goal setting, feedback, coaching, and team performance development. Participants will gain practical tools and strategies to lead their teams more effectively, fostering a high-performing, motivated, and collaborative work environment.
Core Objectives:
Knowledge:
- Identify the role and core functions of a leader in diverse workplace contexts.
- Describe the principles of effective communication, team motivation, and guidance.
- Explain basic conflict management techniques.
- Define the concept and components of emotional intelligence.
Skills:
- Apply coaching techniques and delegate tasks effectively according to team needs.
- Provide clear, constructive, and targeted feedback.
- Manage conflicts and make informed decisions in challenging situations.
- Organize time efficiently and prioritize tasks to enhance team performance.
- Lead teams through change and guide them in dynamic work environments.
Attitudes/Capabilities:
- Adopt a positive leadership approach, demonstrating responsibility and results orientation.
- Cultivate empathy, integrity, and trust in professional relationships.
- Commit to continuous personal and professional development while encouraging the growth of team members.
Program Duration: 24 hours
Who should attend:
This program is designed for Directors, Supervisors, Team Leaders, and Supervisory Officers, as well as individuals with the potential and ambition to assume positions of responsibility. It is suitable for professionals seeking to enhance their leadership capabilities and effectiveness in managing teams and driving organizational performance.